WMG | Cross-Border Logistics & eCommerce Fulfilment

Our Story

Built for the complexity
of cross-border commerce

"We built WMG at a time when cross-border commerce meant navigating a tangle of postal regulations, customs complexity, and unreliable last-mile networks. We chose to do the hard work — so our clients would not have to."

Founded in Singapore in 1982, WMG was built on a single conviction: the physical movement of goods across borders should be a competitive advantage for businesses, not an obstacle to growth.

We earned our network the hard way — establishing bilateral agreements with postal administrations across ASEAN and North Asia, securing our licence as a Licensed Postal Operator in Singapore, and building the operational infrastructure and technology platforms that most logistics providers still do not have.

Today, WMG is the integrated logistics and cross-border eCommerce partner for brands that take growth seriously — from regional eCommerce sellers moving thousands of small parcels a day, to global publishers distributing across twelve markets simultaneously.

Our clients include Amazon, UPS, FedEx, Bloomberg Businessweek, National Geographic, and Disney. What connects them is a demand for a partner who understands the commercial logic behind every shipment.

LPO

Licensed Postal Operator — SingaporeRegulatory authority enabling compliant cross-border delivery solutions not available through standard freight channels.

CBL

Customs Brokerage Licences — Multiple JurisdictionsIn-house customs expertise across APAC for import/export declarations, tariff classification, and regulatory compliance.

API

WMG — Proprietary PlatformSingle API integration point connecting your systems to our full cross-border network with real-time visibility, 24/7.

PST

Postal Administration Agreements — ASEAN & North AsiaBilateral agreements delivering the reach of postal channels with the economics that modern eCommerce demands.

Integrated Solutions

Six service lines.
One system. One partner.

"One integration. One relationship. One point of accountability — for every market, every mode, every shipment."

Customs documentation, carrier selection, warehouse positioning, marketplace integration, returns handling — each is manageable in isolation. Together, without a coordinating partner, they become the hidden tax on your growth.

Our six integrated service lines are a system, built to work together, powered by our proprietary WMG platform.

International Mail & Parcels

Most carriers move packages. We move them knowing what happens at the border.

WMG international mail and parcel service was built around a specific insight: the 0–2kg segment — the heartland of cross-border eCommerce — is underserved by both traditional postal networks and full commercial carriers.

Postal channels offer reach but lose speed and visibility. Commercial carriers offer speed but price out high-volume eCommerce economics. We built a third option.

"Through bilateral agreements with postal administrations across ASEAN and North Asia, WMG offers tracked and untracked delivery solutions that combine postal reach with economics that actually work at scale."

All of it runs through WMG — a single API with real-time visibility from pickup to proof of delivery, 24/7.

Postal Delivery (0–2kg)

Alternative postal network with ASEAN-wide reach. Tracked and untracked options with competitive economics for high-volume eCommerce sellers.

Commercial Delivery (2–30kg)

Curated last-mile provider network for parcels up to 30kg, purpose-built for eCommerce fulfilment at scale.

Customs Brokerage & Handling

Licensed customs clearance across multiple jurisdictions. We navigate trade laws and country-specific compliance on your behalf.

WMG API

Single integration. Network-wide connectivity. Real-time shipment data and proof of delivery across our full cross-border network, 24/7.

Licensed Postal Operator

Deep familiarity with postal regulations enabling creative, fully compliant solutions unavailable through standard freight channels.

Warehousing Solutions

Inventory positioned where your customers actually are.

In cross-border eCommerce, where your inventory sits determines how fast you can deliver — and what it costs. WMG warehousing network is positioned at the nodes where APAC trade actually flows.

Our strategically located facilities provide flexible, scalable storage and distribution designed for the dynamic demands of modern commerce.

"Combine our warehousing with our International Mail and Parcel services for a fully integrated end-to-end solution — from inventory storage to cross-border delivery, managed as a single operation."

APAC Multi-Country Warehousing

Multi-country network with breakbulk, value-added services, and export processing — positioning inventory closer to your customers.

Centralised Inventory Management

Real-time management with API connectivity to eCommerce platforms, marketplaces, and ERP systems. Full audit and cycle-counting support.

Pick, Pack & Fulfilment

Proven digital processes ensuring orders are picked, packed, and shipped accurately for eCommerce sellers, DTC brands, and B2B businesses.

Kitting & Personalisation

Custom assembly, gift-wrapping, branded inserts, and personalised packaging that elevates the customer unboxing experience.

Returns Management

End-to-end returns handling: inspection, grading, consolidation, redistribution, or responsible recycling.

Transportation & Distribution

Your goods. The right place. The right time. Every time.

Moving goods across APAC requires more than carrier relationships. It requires four decades of understanding how borders, customs regimes, regulatory environments, and last-mile networks interact.

WMG provides efficient multimodal transportation — road, air, and sea — optimised for cost, speed, and reliability.

"With over four decades of cross-border experience, our knowledge of tariffs and compliance requirements across multiple jurisdictions is a competitive advantage your logistics spend should be earning."

ASEAN Linehaul Network

FTL and LTL load management, time-bound deliveries, and multimodal freight across ASEAN and the broader APAC region.

Cross-Border Logistics

Deep expertise in regulations, tariffs, and compliance across multiple jurisdictions.

Local & Last-Mile Distribution

Port-to-door and warehouse-to-door solutions via our network of local delivery partners. Fewer handoffs. Greater reliability.

Tax & Duty Advisory

In-house trade compliance experts advising on tax, duty, and regulatory implications per destination market.

eCommerce Delivery Solutions

Tracked small parcels, express options, and economy tiers — end-to-end visibility across APAC.

eCommerce Fulfilment

From marketplace order to your customer door — owned end to end.

Selling across Shopee, Lazada, Amazon, TikTok Shop, and your own DTC store simultaneously creates a coordination challenge that most fulfilment providers were not built to handle. WMG was.

"One integration with WMG connects your sales channels to our fulfilment network. New marketplace? New market? No new integration required."

We manage every stage — order receipt, pick and pack, documentation, cross-border delivery, and returns — as a single, accountable operation.

Marketplace Integration

Seamless API integrations with Shopee, Lazada, Amazon, TikTok Shop, and DTC platforms — automated order sync and real-time inventory.

Cross-Border eCommerce Fulfilment

End-to-end management from order receipt through international delivery, including all customs documentation and compliance handling.

Subscription Box Fulfilment

Recurring assembly, kitting, and on-schedule dispatch across multiple markets for subscription-based businesses.

Branded Packaging & Kitting

Custom inserts, personalised packaging, and brand-consistent unboxing experiences — at fulfilment scale.

Returns Management

Structured reverse logistics: inspection, grading, restocking, or responsible disposal across every market.

Direct Marketing Solutions

From creative concept to customer delivery — under one roof.

Most logistics providers handle the movement of marketing materials. WMG handles the entire lifecycle — from campaign design and print production through to fulfilment and delivery.

"From a personalised direct mail campaign reaching 50,000 recipients to a trade show presence spanning three APAC cities — we design, produce, and deliver the whole thing."

Collateral Design

Custom design for brochures, leaflets, packaging, banners, exhibition booths, and digital assets.

Printing & Publishing

Full-service print production from small-run invites to large-format exhibition displays and event backdrops.

Lettershop Services

Data processing, personalisation, folding, assembly, inserting, and mailing — managed end-to-end with meticulous quality control.

Tradeshow & Exhibition Management

Turnkey MICE support: venue management, creative production, AV, vendor coordination, manpower, and full budget oversight.

Circulation & Subscription Marketing

Growing your subscriber base is a strategy. Delivering to them is an operation. We handle both.

Under our MAG-EZ banner, WMG designs and executes circulation marketing strategies for magazine publishers, subscription brands, and print product distributors across APAC.

"Our newsstand network reaches supermarkets, convenience stores, petrol stations, bookstores, and retail agents throughout APAC — putting your publication where your readers already are."

Subscription Logistics Management

End-to-end subscription fulfilment: inventory receipt, warehousing, order processing, and final delivery.

Newsstand & Retail Distribution

APAC-wide retail placement across supermarkets, convenience stores, petrol stations, bookstores, and publisher networks.

Lettershop & Personalisation

Mail merge, collation, insertion, co-packing, labelling, and highly personalised order fulfilment.

Digital Subscription Marketing

In-house campaigns via email, social media, and content marketing — driving subscriber acquisition, retention, and lifetime customer value.

Explore all six service lines

Every package
crosses a border.
We know what
happens next.

Built for the complexity
of cross-border commerce

One contact.
Sixteen markets.
The complexity sits with us.

Six service lines.
One system. One partner.

Most carriers move packages. We move them knowing what happens at the border.

Inventory positioned where your customers actually are.

Your goods. The right place. The right time. Every time.

From marketplace order to your customer door — owned end to end.

From creative concept to customer delivery — under one roof.

Growing your subscriber base is a strategy. Delivering to them is an operation. We handle both.

The difference between a logistics provider
and a logistics partner

Trusted by organisations for whom
reliability is not optional

Ready to move
your business
across borders?

Every packagecrosses a border.We know whathappens next.

Built for the complexityof cross-border commerce

One contact.Sixteen markets.The complexity sits with us.

Six service lines.One system. One partner.

Most carriers move packages. We move them knowing what happens at the border.

Inventory positioned where your customers actually are.

Your goods. The right place. The right time. Every time.

From marketplace order to your customer door — owned end to end.

From creative concept to customer delivery — under one roof.

Growing your subscriber base is a strategy. Delivering to them is an operation. We handle both.

The difference between a logistics providerand a logistics partner

Trusted by organisations for whomreliability is not optional

Ready to moveyour businessacross borders?

Every package
crosses a border.
We know what
happens next.

Built for the complexity
of cross-border commerce

One contact.
Sixteen markets.
The complexity sits with us.

Six service lines.
One system. One partner.

The difference between a logistics provider
and a logistics partner

Trusted by organisations for whom
reliability is not optional

Ready to move
your business
across borders?