Insights
Articles from the PSO perspective
Practical writing on import tax, postal regulation, commercial channel selection, and anything related to cross-border logistics — from the desk of a Singapore-licensed postal service operator moving e-commerce parcels across sixteen APAC markets.

Singapore · GST · OVR regime
The Regime That Stops at S$400
OVR is not a general rule to charge GST at checkout. It is a narrow patch on one specific gap — capped at S$400 — and most merchant trouble comes from assuming otherwise.

Cross-border logistics · Channel strategy · APAC
The channel nobody chose
Most cross-border brands don't select a shipping channel. They inherit one at launch and never look at it again.

Singapore · GST · Cross-border e-commerce
The parcel that was taxed twice
A S$500 device, two GST charges, and nobody in the chain doing anything obviously wrong.